Privacy Policy

VSM Coaching and
Consulting

Effective Date:
Jan 1, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

VSM Coaching and Consulting (“we,” “us,” or “our”)
DOES NOT share customer opt-in information, including phone numbers and consent
records, with any affiliates or third parties for marketing, promotional, or
any other purposes unrelated to providing our direct services. All text messaging
originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types
of information:

  • Personal
    Information:
    • Name,
      email address, phone number, physical address
    • Payment
      information when you make a purchase or request a quote
    • Opt-in
      records and timestamps for all communication channels (SMS, email, etc.)
  • Non-Personal
    Information:
    • IP
      address, browser type, device information
    • Website
      usage patterns and analytics
    • Cookies
      and similar technologies
  • Customer
    Communication:
    • Records
      of inquiries and service requests
    • Appointment
      details and preferences
    • Service
      history and feedback

2. How We Use Your Information

We use collected data for:

  • Providing
    and improving our services
  • Processing
    transactions and payments
  • Communicating
    with you about your inquiries, appointments, and promotions
  • Enhancing
    website functionality and user experience
  • Ensuring
    security and fraud prevention
  • Maintaining
    records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to
receive text messages related to our services, including appointment reminders,
customer support, and important updates.

Opt-In Consent:

  • You
    must verify your consent. If you have explicitly opted in, we will
    maintain timestamped records of all sign-in actions.
  • We
    comply with the Telephone Consumer Protection Act (TCPA) and all
    applicable laws.

Opt-Out Instructions:

  • Users
    can opt out of marketing messages by replying “STOP.”
  • All
    opt-out requests will be processed in real-time.

4. Information Sharing & Disclosure

  • We do
    not sell, rent, or trade personal information. We may share information
    with:

Service Providers:

  • Third-party
    vendors that assist in our operations (e.g., payment processing,
    appointment scheduling).
  • SMS
    aggregators who provide messaging services for us.

Legal Compliance:

  • Required
    by law to disclose personal information (e.g., subpoena, court orders).

5. Data Security

We implement both administrative
and technical measures to protect your personal information.

  • Development
    and certified data encryption methods
  • Secure
    access controls and data protection

Despite these measures, no method of transmission over the
internet or electronic storage is 100% secure. We will use commercially
acceptable means to protect your personal information but cannot guarantee
absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Analyzing
    site traffic and user behavior
  • Remembering
    your preferences
  • Improving
    website functionality and user experience

7. Your Rights & Choices

  • You
    have the right to:
    • Access,
      update, or delete your personal information
    • Opt-out
      of marketing emails by clicking “unsubscribe”
    • View,
      update, or delete your website information

8. Third-Party Links

Our website may contain links to third-party websites; we
are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version
will be published on our website.

10. Contact Us

If you have any questions about
this Privacy Policy, please contact us at:

By using our website and services, you consent to this
Privacy Policy.

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